Comments on: Hiro Sushi

By: Eric

Eric — Mon, 11 Sep 2006 14:20:52 +0000

I and a friend of mine went to Hiro Sushi for dinner this past Saturday night. The whole dining experience was terrible. The place looked shabby. Service was extremely slow. And the omakase sashimi worth $27 was a rip off (very little food). Sure the food was good, but not worth the price and certainly not the poor service. The sushi chef at the counter kept adjusting the dial of the sound system with his bare fingers then go on to make sushi. How unsanitary! Our bill also came out wrong (tried to charge us $3 extra for a small bowl of rice that was already included in the order – the rice was not even properly cooked). the waitress insisted there was no error in the bill and I had her take a look again at the menu and she had to correct it. Then we had to wait again for the new bill and our change. Exasperated as we were in a hurry, we walked out to leave and that was when the waitress ran out to give us our change. Diners get better value and a lot more service at Nami’s. I will never go back to Hiro’s again nor recommend it to anybody. The place is simply built on hype. And I know what I’m talking about, having lived and worked in Japan for 6 years. That place is an example of ‘The Emperor’s New Clothes’.

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By: Quin

Quin — Mon, 20 Mar 2006 00:49:39 +0000

I don’t agree with this guy Tommy. Hiro is the best omakase restaurant I’ve been to– better than Kaji. I suppose Tommy doesn’t know too much about omakase because it’s not about unique, it’s about sitting at the bar and about fresh sushi (he even spelled the word wrong!)

I’ve been to Hiro Sushi about 10 times now and Hirosan never disappointed me. It’s the simplicity, quality of food, and good service by Hirosan that makes this place such a distinctive restaurant.

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By: Tommy

Tommy — Fri, 22 Apr 2005 04:46:32 +0000

Ok! I donÃt know whatÃs the hype about this Hiro Sushi place. Here is the summary of experiences:
âˆ‘ Premium prices but food court styled decoration (table are so crowded, not even table cloth)
âˆ‘ The clients are mostly non-Japanese and armed with Ã¬corporate plasticÃ®, if you owner wants to give the customer an authentic Japanese meal experience, do you really have to hire staffs that speak poor English to make it sounds more authentic?
âˆ‘ The only Ã¬uniqueÃ® item is the marinated Salmon
âˆ‘ Services are very slow. My girlfriend and I were jokingly saying the staffs must have to cook since they disappear into the kitchen for so long.
âˆ‘ I tried the Ã¬omakasiÃ® twice and found they are not worth it. I was not sitting at the sushi bar so I cannot say if people at the sushi bar get better treatment. I ordered the one with both kitchen and sushi bar Ã¬omakasiÃ®. The hot food came out first. Then the sushi came in a big plate. I thought the whole point is for the chef to give you the sushi in a particular sequence due to the taste. But the whole thing comes in a plate. I felt kind of being cheated that the chef does not care about customers that are not sited at the sushi bar. I might as well order Ã¬assorted sushiÃ® rather then the expensive Ã¬omakasiÃ®. I guess if you are ordering Ã¬omakasiÃ®, you have to sit at the sushi bar.
In conclusion, the place is overrated and there are better authentic Japanese restaurant with Japanese staffs that speak better English (still have accent, but at least you can communicate with them without any problem), friendlier service. Those customers that wrote rave review about Hiro sushi can go to this restaurant since they like it so much. For me, I will not go there again. At least not sit down but get a take out of the marinated salmon.

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